Refund policy
Warranty Period:
We have a 30-day return policy, which means you have 30 days after receiving your watch to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Purchaser to pay return shipping.
To start a return, you can contact us through our contacts us form.
1 Year Warranty:
We stand behind our watches and the quality our brand represents. All Dasher watches come with a 1-year warranty covering mechanical issues caused by manufacturing defects.
What’s Not Covered:
Normal wear and tear
Scratches or cosmetic damage
Broken crystals or accidental damage
If you experience any mechanical problems within the warranty period, please contact us — we’re committed to making it right.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us with any questions or for any reason via our contact form or at info@dasherwatchco.com. We are here and happy to help!
Linden Operating Instructions:
Winding
Make sure the crown is pushed in (not pulled out).
Turn the crown clockwise (away from you) slowly.
Wind until you feel resistance — usually about 25–30 full turns.
Stop when you feel resistance — forcing it could damage the movement.
Wind once per day for best timekeeping.
Setting the Time
Pull the crown out one click.
Turn to set the hands to the correct time.
Push the crown back in when finished.
Using the Chronograph
Top pusher (start/stop): Press once to start the timer, press again to stop.
Bottom pusher (reset): Press only when the chronograph is stopped to reset to zero.
Do not reset while running — it can damage the movement.
Tips
It’s normal for the ST1901 to have a slightly stiffer winding feel than a Swiss movement.
Keep it away from magnets.
Make sure crowns are tight before getting into water.
Chief Diver Operating Instructions:
Winding
Unscrew the crown (if your watch has a screw-down crown).
In position 0 (fully pushed in), turn the crown clockwise 15–20 turns to give it a full manual wind.
You can also just wear it — the rotor will wind it automatically as you move.
Do not overwind — it has a slipping clutch, but it’s good practice to stop once you feel resistance.
Setting the Time
Pull the crown out to position 2 (all the way) — this stops the second hand (hacking).
Turn the crown to set the hour and minute hands.
Push crown back in to start the seconds again.
Setting the Date
Pull the crown to position 1 (first click).
Turn crown clockwise to set the date.
Avoid changing the date between 9 PM and 3 AM, as this can damage the date-change mechanism.
Wearing & Power Reserve
Power reserve: ~41 hours.
If fully stopped, give it 20 manual winds or shake gently for 30–60 seconds, then set time/date.
Tips
Keep the watch away from strong magnets to avoid accuracy issues.
Ensure the crown is fully screwed down before submerging the watch in water.
If you have additional questions, please don't hesitate to reach out to us!